Welcome to Serendipity.app, the website and online service of
Serendipity, Inc. (“Company,” “we,” or
“our“ or us”). This page explains the
terms by which you may use our online and/or mobile applications, web
site, and software provided on or in connection with the service
(collectively the “Service”). By accessing or using the
Service, you signify that you have read, understood, and agree to be
bound by this Terms of Use Agreement (“Agreement”) and
to the collection and use of your information as set forth in the
Serendipity Privacy Policy, whether or not you are a registered user of
our Service. This Agreement applies to all visitors, users, and others
who access or use the Service (“Members”).
PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU
UNDERSTAND EACH PROVISION. AS THIS AGREEMENT CONTAINS IMPORTANT
INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS
INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS ON DAMAGES YOU MAY CLAIM
AGAINST US AND INDEMNIFICATION OBLIGATIONS YOU MAY OWE TO US. THIS
AGREEMENT CONTAINS A MANDATORY JURISDICTION AND FORUM SELECTION CLAUSE
REQUIRING ALL DISPUTES TO BE FILED EXCLUSIVELY IN THE STATE AND FEDERAL
COURTS OF LOS ANGELES COUNTY, CALIFORNIA, AND CONTAINS AN EXPLICIT
WAIVER REQUIRING PROCEEDINGS TO BE HANDLED ON AN INDIVIDUAL BASIS,
RATHER THAN THROUGH JURY TRIALS OR CLASS ACTIONS.
BY ACCESSING OR USING THE SERVICE, YOU INDICATE YOUR CONSENT TO THIS
AGREEMENT.
We recommend that you print a copy of these Legal Terms for your
records.
1. Use of the Service
A. Eligibility
The services are intended for use by individuals and not by entities
or businesses. Accounts and subscriptions for Serendipity Services must
be owned and operated by an individual who provides their information to
Serendipity during account registration. You may use the Service only if
you can form a binding contract with Company, and only in compliance
with this Agreement and all applicable local, state, national, and
international laws, rules and regulations. Anyone under 13 years of age
(fourteen (14) years of age in Korea)(a “child”), is
strictly prohibited from creating an account for the Service. The
Service is not available to any Users previously removed from the
Service by us.
B. Service Rules
You agree not to engage in any of the following prohibited
activities: (i) copying, distributing, transmitting, disassembling,
decompiling, publicly displaying, republishing, licensing, selling or
disclosing any part of the Service in any medium, including without
limitation by any automated or non-automated “scraping” or by creating
any derivate works of the Services; (ii) transmitting spam, chain
letters, in-app messages or other unsolicited email; (iii) taking any
action that imposes, or may impose at our sole discretion an
unreasonable or disproportionately large load on our infrastructure or
using any automated system, including without limitation “robots,”
“spiders,” “offline readers,” etc., to access the Services in a manner
that sends more request messages to Serendipity servers than a human can
reasonably produce in the same period of time by using a conventional
on-line web browser or mobile application; (iv) uploading invalid data,
viruses, worms, or other software agents through the Service; (v)
collecting or harvesting any personally identifiable information,
including account names, from the Service; (vii) using the Service for
any commercial purposes; (vii) impersonating another person or otherwise
misrepresenting your affiliation with a person or entity, conducting
fraud, hiding or attempting to hide your identity; (viii) interfering
with the proper working of the Service or attempting to compromise the
system integrity or security or to decipher any transmissions to or from
the servers running the Services; (ix) accessing any content on the
Service through any technology or means other than those provided or
authorized by the Service; or (x) bypassing the measures we may use to
prevent or restrict access to the Service or the content therein,
including but not limited to, attempting to bypass any age gating by
providing false or inaccurate information regarding your age or country
and state (as applicable) of residence. (xi) determining or attempting
to determine any source code, algorithms, methods, or techniques
embodied by the Services or any derivative works thereof, or
incorporating the Services or any portion thereof into any other program
or product. (xii) encouraging any conduct that restricts or inhibits
anyone’s use or enjoyment of the Services, or which, as determined by
us, may harm us or our Users or expose Serendipity or our Users to
liability; and (xiii) violating, or promoting the violation of, this
Agreement or any applicable law or regulation, including, without
limitation, any laws regarding human trafficking, stalking, credit card
fraud, the export of data or software, patent, trademark, trade secret,
copyright or other intellectual property or legal rights (including the
rights of publicity and privacy of others).
C. License to Use the Service
Subject to the terms and conditions of this Agreement, you are hereby
granted a non-exclusive, limited, non-transferable, freely revocable
license to use the Service on a single device that you own or control
for your personal, noncommercial use only and as permitted by the
features of the Service. Company reserves all rights not expressly
granted herein in the Service and the Company Content (as defined
below). Company may terminate this license at any time for any reason or
no reason.
D. Accounts
Accounts that you are able to establish with the Service give you
access to the services and functionality that we may establish and
maintain from time to time and in our sole discretion. You may never use
another User’s account without permission. When creating your account,
you must provide accurate and complete information. You are solely
responsible for the activity that occurs on your account, and you must
keep your account password secure. We encourage you to use “strong”
passwords (passwords of at least 8 digits that use a combination of
upper and lower case letters, numbers and symbols) with your account or
Face-ID if available. You must notify us immediately of any breach of
security or unauthorized use of your account. Company will not be liable
for any losses caused by any unauthorized use of your account. You may
control your User profile and how you interact with the Service by
changing settings that are made available to you. You agree to keep your
password confidential and will be responsible for all use of your
account and password.
E. Downloading Our App
When you download our App from the Apple App Store, Google Play or
other app store or app distribution platform (an "App
Store"), you acknowledge and agree that:
(i) these Terms are concluded between us, and not with the App Store,
and that we (not the App Store), are solely responsible for our App;
(ii) the App Store has no obligation to furnish any maintenance and
support services with respect to our App or handle any warranty
claims;
(iii) the App Store is not responsible for addressing any claims you
have relating to our App, including product liability claims, consumer
protection claims, intellectual property infringement claims, or any
claim that our App fails to conform to any applicable legal or
regulatory requirement; and
(iv) the App Store is a third-party beneficiary of these Terms and
has the right to enforce these Terms against you (as it relates to your
license of our App through their App Store). You must also comply with
the App Store's terms of service when using our App.
2. Service Availability and Our Right to Terminate
We may, without prior notice, change the Service; stop providing the
Service or features of the Service, to you or to Users generally; or
create usage limits for the Service. We may permanently or temporarily
terminate or suspend your access to the Service without notice and
liability for any reason, including if in our sole determination you
violate any provision of this Agreement, or for no reason. However, we
will not discriminate. Upon termination for any reason or no reason, you
continue to be bound by this Agreement. You are responsible for all the
mobile data usage resulting from the use of Service. Consult your mobile
operator concerning your plan, data rate charges and limits. You are
solely responsible for your interactions with other Users. We reserve
the right, but have no obligation, to monitor disputes between you and
other Users. Company shall have no liability for your interactions with
other Users, or for any User’s action or inaction.
3. User Content
Some areas of the Service allow Users to post content such as profile
information, images, personal interests, whether Users are open to
dating, chat and other content or information (any such content a User
submits, posts, displays, creates, or affirmatively chooses to make
available on the Service is “User Content”). User Content does not
include information about your phone or device. We claim no ownership
rights over User Content created by you. The User Content you create
remains yours; however, by sharing User Content through the Service, you
agree to the User Content License Grant below, and to allow others to
view, edit, and/or share your User Content in accordance with your
settings and this Agreement. Company has the right (but not the
obligation) in its sole discretion to remove any User Content that is
shared via the Service.
You agree not to post or transmit User Content that: (i) ) may create
a risk of any other loss or damage to any person or property; (ii) seeks
to harm or exploit children by exposing them to inappropriate content,
asking for personally identifiable details or otherwise; (iii) may
constitute or contribute to a crime or tort or contains any information
or content that is illegal; (iv) contains any information or content
that we deem to be unlawful, harmful, abusive, racially or ethnically
offensive, defamatory, infringing, invasive of personal privacy or
publicity rights, harassing, humiliating to other people (publicly or
otherwise), libelous, threatening, profane, or otherwise objectionable;
(v) contains any information or content that you do not have a right to
make available under any law or under contractual or fiduciary
relationships; (vi) contains any information or content that you know is
not correct and current; (vii) violates any school or other applicable
policy, including those related to cheating or ethics; (x) interferes
with other Users of the Service including, without limitation,
disrupting the normal flow of dialogue in an interactive area of the
Service and deleting or revising any content posted by another person or
entity; (ix) except where expressly permitted, post or transmit charity
requests, petitions for signatures, franchise arrangements,
distributorship arrangements, sales representative agency arrangements
or other business opportunities (including offers of employment or
contracting arrangements), club memberships, chain letters or letters
relating to pyramid schemes, any advertising or promotional materials or
any other solicitation of other users to use goods or services except in
those areas (e.g., a classified bulletin board) that are designated for
such purpose. You agree that any employment or other relationship you
form or attempt to form with an employer, employee, or contractor whom
you contact through areas of the Service that may be designated for that
purpose is between you and that employer, employee, or contractor alone,
and not with us. You may not copy or use personal identifying or
business contact information about other Users without their
permission.
You agree that any User Content that you post does not and will not
violate third-party rights of any kind, including without limitation any
Intellectual Property Rights (as defined below) or rights of privacy.
Company reserves the right, but is not obligated, to reject and/or
remove any User Content that Company believes, in its sole discretion,
violates these provisions. For the purposes of this Agreement,
“Intellectual Property Rights” means all patent rights, copyright
rights, mask work rights, moral rights, rights of publicity, trademark,
trade dress and service mark rights, goodwill, trade secret rights and
other intellectual property rights as may now exist or hereafter come
into existence, and all applications therefore and registrations,
renewals and extensions thereof, under the laws of any state, country,
territory or other jurisdiction.
In connection with your User Content, you affirm, represent and
warrant the following: A. You have the consent of each and every
identifiable natural person in the User Content to use such person’s
name or likeness in the manner contemplated by the Service and this
Agreement, and each such person has released you from any liability that
may arise in relation to such use. B. Your User Content and Company’s
use thereof as contemplated by this Agreement and the Service will not
violate any law or infringe any rights of any third party, including but
not limited to any Intellectual Property Rights and privacy rights.
Company takes no responsibility and assumes no liability for any User
Content that you or any other User or third-party posts or sends over
the Service. You shall be solely responsible for your User Content and
the consequences of posting or publishing it, and you agree that we are
only acting as a passive conduit for your online distribution and
publication of your User Content. You understand and agree that you may
be exposed to User Content that is inaccurate, objectionable,
inappropriate for children, or otherwise unsuited to your purpose, and
you agree that Company shall not be liable for any damages you allege to
incur as a result of User Content.
4. User Content License Grant
By posting any User Content on the Service, you expressly grant, and
you represent and warrant that you have all rights necessary to grant,
to Company a royalty-free, sublicensable, transferable, perpetual,
irrevocable, non-exclusive, worldwide license to use, reproduce, modify,
publish, list information regarding, edit, translate, distribute,
syndicate, publicly perform, publicly display, and make derivative works
of all such User Content and your name, voice, and/or likeness as
contained in your User Content, in whole or in part, and in any form,
media or technology, whether now known or hereafter developed, for use
in connection with the Service and for our commercial, marketing,
advertising, and other purposes.
We may remove or edit your Content: Although we have
no obligation to monitor any Contributions, we shall have the right to
remove or edit any Contributions at any time without notice if in our
reasonable opinion we consider such Contributions harmful or in breach
of these Legal Terms. If we remove or edit any such Contributions, we
may also suspend or disable your account and report you to the
authorities.
5. Social Media
As part of the functionality of the Services, you may link your
account with online accounts you have with third-party service providers
(each such account, a "Third-Party Account") by either: (1) providing
your Third-Party Account login information through the Services; or (2)
allowing us to access your Third-Party Account, as is permitted under
the applicable terms and conditions that govern your use of
each Third-Party Account. You represent and warrant that you are
entitled to disclose your Third-Party Account login information to us
and/or grant us access to your Third-Party Account, without breach by
you of any of the terms and conditions that govern your use of the
applicable Third-Party Account, and without obligating us to pay any
fees or making us subject to any usage limitations imposed by the
third-party service provider of the Third-Party Account. By granting us
access to any Third-Party Accounts, you understand that (1) we may
access, make available, and store (if applicable) any content that you
have provided to and stored in your Third-Party Account (the "Social
Network Content") so that it is available on and through the Services
via your account, including without limitation any friend lists and (2)
we may submit to and receive from your Third-Party Account additional
information to the extent you are notified when you link your account
with the Third-Party Account. Depending on the Third-Party Accounts you
choose and subject to the privacy settings that you have set in
such Third-Party Accounts, personally identifiable information that you
post to your Third-Party Accounts may be available on and through your
account on the Services. Please note that if a Third-Party Account or
associated service becomes unavailable or our access to
such Third-Party Account is terminated by the third-party service
provider, then Social Network Content may no longer be available on and
through the Services. You will have the ability to disable the
connection between your account on the Services and
your Third-Party Accounts at any time. PLEASE NOTE THAT YOUR
RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR
THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH
THIRD-PARTY SERVICE PROVIDERS. We make no effort to review any Social
Network Content for any purpose, including but not limited to, for
accuracy, legality, or non-infringement, and we are not responsible for
any Social Network Content. You acknowledge and agree that we may access
your email address book associated with a Third-Party Account and your
contacts list stored on your mobile device or tablet computer solely for
purposes of identifying and informing you of those contacts who have
also registered to use the Services. You can deactivate the connection
between the Services and your Third-Party Account by contacting us using
the contact information below or through your account settings (if
applicable). We will attempt to delete any information stored on our
servers that was obtained through such Third-Party Account, except the
username and profile picture that become associated with your
account.
6. Mobile Software
A. Mobile Software.
As part of the Service, we make available software and/or
applications designed for mobile devices (“Mobile Software”). To use the
Mobile Software, you must have a mobile device that is compatible with
the Mobile Software. Company does not warrant that the Mobile Software
will be compatible with your mobile device. Company hereby grants you a
non-exclusive, non-transferable, revocable license to use a compiled
code copy of the Mobile Software for one Company account owned or leased
solely by you, for your personal use. You may not: (i) modify,
disassemble, decompile or reverse engineer the Mobile Software, except
to the extent that such restriction is expressly prohibited by law; (ii)
rent, lease, loan, resell, sublicense, distribute or otherwise transfer
the Mobile Software to any third party or use the Mobile Software to
provide time sharing or similar services for any third party; (iii) make
any copies of the Mobile Software; (iv) remove, circumvent, disable,
damage or otherwise interfere with security-related features of the
Mobile Software, features that prevent or restrict use or copying of any
content accessible through the Mobile Software, or features that enforce
limitations on use of the Mobile Software; or (v) delete the copyright
and other proprietary rights notices on the Mobile Software.
You acknowledge that Company may from time to time issue upgraded
versions of the Mobile Software, and (where permitted) may automatically
electronically upgrade the version of the Mobile Software that you are
using on your mobile device. You consent to such automatic upgrading on
your mobile device, and agree that the terms and conditions of this
Agreement will apply to all such upgrades. Any third-party code that may
be incorporated in the Mobile Software is covered by the applicable open
source or third-party license EULA, if any, authorizing use of such
code. The foregoing license grant is not a sale of the Mobile Software
or any copy thereof, and Company or its third-party partners or
suppliers retain all right, title, and interest in the Mobile Software
(and any copy thereof). Any attempt by you to transfer any of the
rights, duties or obligations hereunder, except as expressly provided
for in this Agreement, is void. Company reserves all rights not
expressly granted under this Agreement.
If the Mobile Software is being acquired on behalf of the United
States Government, then the following provision applies. Use,
duplication, or disclosure of the Mobile Software by the U.S. Government
is subject to restrictions set forth in this Agreement and as provided
in DFARS 227.7202-1(a) and 227.7202-3(a) (1995), DFARS
252.227-7013(c)(1)(ii) (OCT 1988), FAR 12.212(a) (1995), FAR 52.227-19,
or FAR 52.227-14 (ALT III), as applicable. The Mobile Software
originates in the United States, and is subject to United States export
laws and regulations. The Mobile Software may not be exported or
re-exported to certain countries or those persons or entities prohibited
from receiving exports from the United States. In addition, the Mobile
Software may be subject to the import and export laws of other
countries. You agree to comply with all United States and foreign laws
related to use of the Mobile Software and the Company Service, including
the laws in your jurisdiction.
B. Mobile Software from Apple App Store.
The following applies to any Mobile Software you acquire from the
Apple App Store (“Apple-Sourced Software”): You acknowledge and agree
that this Agreement is solely between you and Company, not Apple, Inc
(“Apple”), and that Apple has no responsibility for the
Apple-Sourced Software or content thereof. Your use of the Apple-Sourced
Software must comply with the App Store Terms of Service. You
acknowledge that Apple has no obligation whatsoever to furnish any
maintenance and support services with respect to the Apple-Sourced
Software. In the event of any failure of the iTunes-Sourced Software to
conform to any applicable warranty, you may notify Apple, and Apple will
refund the purchase price for the Apple-Sourced Software to you; to the
maximum extent permitted by applicable law, Apple will have no other
warranty obligation whatsoever with respect to the Apple-Sourced
Software, and any other claims, losses, liabilities, damages, costs or
expenses attributable to any failure to conform to any warranty will be
solely governed by this Agreement and any law applicable to Company as
provider of the software.
You acknowledge that Apple is not responsible for addressing any
claims of you or any third party relating to the Apple-Sourced Software
or your possession and/or use of the Apple-Sourced Software, including,
but not limited to: (i) product liability claims; (ii) any claim that
the Apple-Sourced Software fails to conform to any applicable legal or
regulatory requirement; and (iii) claims arising under consumer
protection or similar legislation; and all such claims are governed
solely by this Agreement and any law applicable to Company as provider
of the software. You acknowledge that, in the event of any third party
claim that the Apple-Sourced Software or your possession and use of that
Apple-Sourced Software infringes that third party’s intellectual
property rights, Company, not Apple, will be solely responsible for the
investigation, defense, settlement and discharge of any such
intellectual property infringement claim to the extent required by this
Agreement. You and Company acknowledge and agree that Apple, and Apple’s
subsidiaries, are third party beneficiaries of this Agreement as relates
to your license of the Apple-Sourced Software, and that, upon your
acceptance of the terms and conditions of this Agreement, Apple will
have the right (and will be deemed to have accepted the right) to
enforce this Agreement as relates to your license of the Apple-Sourced
Software against you as a third party beneficiary thereof.
C. Mobile Software from Google Play Store
The following applies to any Mobile Software you acquire from the
Google Play Store (“Google-Sourced Software”): (i) you
acknowledge that the Agreement is between you and Company only, and not
with Google, Inc. (“Google”); (ii) your use of
Google-Sourced Software must comply with Google’s then-current Google
Play Store Terms of Service; (iii) Google is only a provider of the
Google Play Store where you obtained the Google-Sourced Software; (iv)
Company, and not Google, is solely responsible for its Google-Sourced
Software; (v) Google has no obligation or liability to you with respect
to Google-Sourced Software or the Agreement; and (vi) you acknowledge
and agree that Google is a third-party beneficiary to the Agreement as
it relates to Company’s Google-Sourced Software.
7. Our Communications With You
By providing Company your email address you consent to our using the
email address to send you Service-related notices, including any notices
required by law, in lieu of communication by postal mail. We may also
use your email address to send you other messages, such as changes to
features of the Service and special offers. If you do not want to
receive promotional email messages, you may opt out by unsubscribing
from such email communications from Company. Opting out may prevent you
from receiving email messages regarding updates, improvements, or
offers. See our privacy policy for further information. We also send
SMS/Text Messaging notifying you of all sorts of actions such as arrival
and departure notifications, new messages, people who are between a 1-3
degree connection of yours that are within a specified distance around
you, etc as features of our Service (Company Text
Messaging). By consenting to the Company Text Messaging, you
agree to receive SMS/text messages to the mobile phone number you
provided to us. You certify that the mobile number you provided is true
and accurate and that you are authorized to enroll the designated mobile
number to receive such text messages. You acknowledge and agree that the
text messages may be sent using an automatic telephone dialing system,
that standard message and data rates apply, and the frequency of
messages may vary. The text messages we send may not be available on all
carriers or compatible with all mobile phone models and carriers and we
are not liable for any delayed or undelivered messages. Also, the
availability of the Company Text Messaging may be impacted or restricted
by the local laws, regulations or rules where you reside. We are not
responsible for any delays upon sending or receiving text messages and
can change the text messages we send at any time. To unsubscribe to
SMS/Text Messages at any time, simply reply “STOP” to any text message.
You consent that following such a request to unsubscribe to SMS/text
message communications, you may receive one final text message
confirming your request. Please bear in mind that if you opt out of
receiving text message alerts, we may not be able to contact you and you
will no longer receive messages from our platform that you may have
relied upon. We may attempt to contact you in other ways such as by push
notification or email.
8. Our Proprietary Rights
Except for your User Content, the Service and all materials and
information therein or transferred thereby, including, without
limitation, information about your phone or device, or data that is
otherwise generated, collected or transmitted through use of the Service
or Mobile Software, software, images, text, graphics, illustrations,
logos, patents, trademarks, service marks, copyrights, photographs,
audio, videos, music, content, reports, features, functionality, design,
presentation, analysis and data that is otherwise generated, collected
or transmitted through the Services or Mobile Software, and the “look
and feel” of the Services and User Content belonging to other Users (the
“Company Content”), and all Intellectual Property
Rights related thereto, are the exclusive property of Company and its
licensors (including other Users who post User Content to the Service).
Except as explicitly provided herein, nothing in this Agreement shall be
deemed to create a license in or under any such Intellectual Property
Rights, and you agree not to sell, license, rent, modify, distribute,
copy, reproduce, transmit, publicly display, publicly perform, publish,
adapt, edit or create derivative works from any Company Content. Use of
the Company Content for any purpose not expressly permitted by this
Agreement is strictly prohibited. Company Content may be sold to data
partners including the selling of anonymized geolocation data. Users
have the ability within the mobile app to choose to not sell their data
by going to the Main Menu of the app, clicking on Settings and then
Account Data Security and then clicking to Opt-out of the selling of
their anonymized data.
You may choose to or we may invite you to submit comments or ideas
about the Service, including without limitation about how to improve the
Service or our products (“Ideas”). By submitting any
Idea, you agree that your disclosure is gratuitous, unsolicited and
without restriction and will not place Company under any fiduciary or
other obligation, and that we are free to use the Idea without any
additional compensation to you, and/or to disclose the Idea on a
non-confidential basis or otherwise to anyone. You further acknowledge
that, by acceptance of your submission, Company does not waive any
rights to use similar or related ideas previously known to Company, or
developed by its employees, or obtained from sources other than you.
Company has no obligation to review, consider or implement any Idea. You
agree, represent, and warrant that any Idea that you submit does not and
will not violate third-party rights of any kind, including without
limitation any Intellectual Property Rights or rights of privacy.
9. Features of the Service
The Service includes a number of features which may or may not be
available to you depending on where you are located, which features you
elect and, where required, pay or subscribe to use. Some of the Service
features require Mobile Software to be installed on the devices that the
features apply to. Not all Service features may be available in your
country. Company Services are NOT A REPLACEMENT FOR EMERGENCY SERVICES
(911 OR 999/112 IN THE UK/EU). In the event of a critical emergency,
always dial 911 (999/112 in the UK/EU or the emergency services number
for the country of which you are currently located) immediately.
This section identifies some of the types of features that are part
of the Service, and that may be available for you to use or pay or
subscribe to use, along with important information about those
features.
A. Phone/Email and Mobile Software Contacts
Upon signing up to our Service, we import all user phone contacts so
we can immediately show you the locations of your phone contacts. We
urge you to use the block and delete feature in the Contacts List on the
Mobile Software of anyone with whom you do not want to share your
location. We are not responsible for any actions resulting
from revealing your location data with any contacts from your phone or
that you import into our Service via your email accounts or that you add
as a contact on our application.
B. Location Tracking
Our Service offers a List, Map and Radar View of people you add as a
contact using our Mobile Software as well as people in your phone
contact list that are imported into our Service as well as any email
contacts imported if you connect our Service to your Gmail, Yahoo and
Live/Hotmail accounts. We are not responsible for any actions resulting
from revealing your location data with any contacts from your phone or
that you import into our Service via your email accounts or that you add
as a contact on our application.
C. Location Information Features.
There are features that are designed to collect and share location
information, about you and other individuals who use the Service. These
features require the corresponding Mobile Software to be installed on
the device for which location data will be provided, and the features
may not work if the corresponding settings to allow the collection and
sharing of information and location information are not enabled. In
addition, the features may not work for a variety of reasons, such as if
the device that the Mobile Software is installed on is not powered on
and connected to the wireless service provider’s network (e.g., it will
not work if the phone is not connected to the internet), if location
services are turned off, if location services are not set to Always, if
precise location is turned off, if the Service is not being used, or
Broadcast Location is set to OFF, or is blocked on the device, etc. If
you use features designed to collect and share location information, the
Service will periodically access and collect information about your
device and location (such information will be Company Content under this
Agreement). By using the features designed to collect and share
information, you represent and warrant that you have consented, to use
the service and to allow it to access and collect such information.
Map and Geometry Data Limitations. The visual maps, routes, and
geographic visuals displayed within Serendipity are generated utilizing
third-party map APIs (such as Google Maps or Apple Maps). We do not
guarantee the accuracy, completeness, or timeliness of the map data,
terrain markings, or road boundaries. We assume no liability for
physical injuries, vehicular damage, or legal violations resulting from
map layout inaccuracies.
By enabling any of the location-sharing features mentioned in
these terms, you acknowledge and assume all risks associated with
sharing location information. You agree that the Company is not liable
or responsible for the conduct of other users or any damages, injuries
or death, arising from the user of location-sharing
features.
D. Six Degrees of Separation and People You May Not Know
We offer features on our Service that allows users to view users with
whom they are connected to based on the degrees of separation they have
with others using our Service. We also allow users to view the various
degrees of separation in which they are connected to others on our
Service. This means there are people you may not know who will be able
to see your location on the Service. Privacy Settings on the Service
allow you to turn off this feature or modify aspects of this feature to
protect your privacy. We are not responsible for any actions resulting
from revealing your location data to any User within this six degrees of
separation between you and any other User of our Service.
You are strictly prohibited from using Serendipity to track, spy on,
harass, or stalk any individual without their affirmative, continuous
knowledge and consent. Serendipity explicitly disclaims all liability
for civil or criminal misuse of the application's location sharing
features by its users.
E. Tracking Users
Certain User monitoring and tracking features may be offered as part
of the Service. These monitoring and tracking features track (where
available) details about user’s speed of travel, direction of travel,
notifications of arrival and departure of different locations, amongst
other things. PLEASE DO NOT USE THE TRACKING OF USERS IN A WAY THAT
DISTRACTS YOU WHILE DRIVING, OR THAT INTERFERES WITH YOUR ABILITY TO
FOLLOW TRAFFIC LAWS. For User tracking features to function, the
corresponding Mobile Software must be installed on your phone as well as
the Users phone who has agreed to let you track them. Your phone must
be powered on and properly functioning for the User tracking features to
work, and the service may not function if you are outside of your
wireless service coverage area for the phone that the Mobile Software
for the User tracking features is installed on or if your phone is
otherwise not connected to your wireless service provider’s
network. The Service will periodically access and collect information
about your phone and motion activity that can be detected by the phone,
including the speed of your phone and precise routes driven, other
motion events and behavior, etc. (such information will be Company
Content under this Agreement). The motion event monitoring and tracking
features may collect this information for any mode of transport that you
are in, even if you are not the driver. If you do not have permission
from the driver to collect this information, please be sure to turn off
the tracking functionality on the phone. By using this Service, you
represent and warrant that the person you are tracking has consented, or
that you have consented to other Users with whom you have given
permission on our Service, to track you.
10. Additional Policies and Information About the Service and Service
Features
This section contains additional policies and information about the
Service and Service features including geographic coverage
information.
A. Geographic Coverage.
The Service is designed for residents of the contiguous U.S., Alaska,
and Hawaii and other countries where we have pushed the app on iOS and
Google Play Stores, though some features of the Service may not work in
areas outside the wireless service coverage area for the phone that the
Mobile Software is installed on.
B. Battery Usage
Use of the Service or Service features that require the use of Mobile
Software may use a significant amount of power from the battery of any
device that the Mobile Software is installed on. You may wish to limit
your use of these or other services on your device to the times when
they are necessary (e.g., you may want to turn off certain Service
features when you are not driving, or you may want to turn off other
applications and services when you are driving), or where possible, you
might wish to keep your phone plugged into a power source. We offer
many battery setting options that can reduce the battery drain on your
phone that may also impact the frequency of your location updates.
11. Billing and Subscription Policies
A. Billing Policies
If you choose to purchase a Subscription and use Subscription
Features, you agree to the pricing and payment terms that we may update
periodically. Company may add new features for additional fees and
charges, or modify prices for existing services at any time and in our
sole discretion. Any change to our pricing or payment terms shall become
effective in the billing cycle following notice of such change to you as
provided in this Agreement.
B. Pricing and Payment Terms & Auto-Renewal
i. Subscription Fees & Auto-Renewal
All Subscription fees plus any applicable taxes and other charges
(the “Subscription Fee”) are payable in advance of providing
Subscription Features, at the beginning of your subscription term, and
at the start of each billing period thereafter, at the then-current
Subscription Fee. You may have the option to pay your Subscription Fee
on a monthly, quarterly or yearly basis. Your subscription with us will
automatically renew until you cancel it. We will automatically charge
you each time your subscription ends and we will renew your then current
subscription whether it is monthly, quarterly or yearly and we will use
the default payment method you provided to us, until you cancel your
subscription. If you purchased a subscription through the Apple App
Store or Google Play Store, then you must cancel the recurring payments
with those app stores. If you purchase your subscription on
Serendipity.app, you agree that all invoices will be viewed on your
account on the Company website which you can login to your account and
view and print all current and previous invoices.
If you change or upgrade your subscription, your billing date may
also change. If you change from a Monthly Subscription to an Annual
Subscription, on your next billing date, you will be charged the
then-current Subscription Fee for an Annual Membership, and your Annual
Subscription will renew on an annual basis. If the option to change from
an Annual Subscription to a Monthly Subscription is available, and you
change to a Monthly Subscription, at the next renewal date for your
Annual Subscription, you will be charged the then-current Subscription
Fee for a Monthly Membership, and your Monthly Subscription will renew
on a Monthly basis.
Company is not responsible for any charges or expenses you incur
resulting from charges billed by Company in accordance with this
Agreement such as overdrawn account, interest fees or any other credit
card fees, etc). By providing a credit card number or other payment
method with advance authorization features (such as PayPal accounts, or
in-app payments such as from third parties like Google or Apple), you
authorize Company to continue charging the payment method for all
charges due Company, including taxes, until your account is settled and
our subscription is terminated by either you or Company. Company
reserves the right to limit the number of accounts that may be charged
to a credit card or other payment or identification method per unique
user.
ii. Subscription Accounts may have Trial periods
After initial registration of a paid membership subscription, you may
be given an initial trial period. You may cancel your account at any
time during the trial. If you want to change your subscription type, you
may do so at any time before or after the trial period. The Company only
offers one trial per person (credit card or other payment or
identification method). If you do not cancel your account during the
trial, you will be charged the monthly subscription based on the
subscription method you selected when subscribing to Serendipity App. To
cancel a subscription, please cancel your subscription the same way in
which you purchased it (ie, under the Subscriptions section of your
iPhone or Android Phone or on the Serendipity.app website).
By accepting a Free Trial Period, you agree that, at the end of the
Free Trial Period, you will be charged the then-current Subscription Fee
for a Monthly or Quarterly or Annual Subscription, as specified in the
offer for the Free Trial Period, and at the start of each subsequent
billing period. You authorize us to charge you using the Payment
Information you provided when you accepted the offer for the Free Trial
Period. We may validate your Payment Information and the payment method
you provided by requesting a temporary authorization to the financial
institution that issued your payment method. If we determine that your
Payment Information or payment method is invalid, we may revoke your
subscription and terminate your Free Trial Period.
iii. Payment Methods the Company Accepts
The Company accepts credit and debit cards issued through Visa,
MasterCard, American Express and Discover. Company also accepts in-app
payments from Apple or Google. If the Company is unable to charge the
credit card given due to an expired card or for any other reason,
Company will send you a notice to update your card information. You will
have a seven (7) day grace period to update your card and billing
information. If the account is not updated within the seven (7) day
grace period Company will terminate your subscription.
By purchasing Products or a subscription (each, a
“Transaction”), you expressly authorize us (or our
third-party payment processor) to charge you for such Transaction. We
may ask you to provide additional information relevant to your
Transaction, including your credit card number, the expiration date of
your credit card and your email and postal addresses for billing and
notification (such information, “Payment Information”).
You represent and warrant that you have the legal right to use all
payment methods represented by Payment Information that you provide us.
You acknowledge and agree that we have no liability with respect to any
act or omission by your payment provider. When you initiate a
Transaction, you authorize us to provide your Payment Information to
third parties so we can complete your Transaction and to charge your
payment method for the type of Transaction you have selected (plus any
applicable taxes and other charges). You may need to provide additional
information to verify your identity before completing your Transaction
(such information is included within the definition of Payment
Information).
iv. Pricing Changes
Prices for Subscriptions and the features offered in the
subscriptions may change at any time, in the Company’s sole discretion.
If the prices change and you have a subscription where the features or
pricing affects you, Company will provide you with a notice of the
change through the Service or in an email to you, at Company’s option or
as required by applicable law, before the change is to take effect. Your
continued use of the Subscription after price changes become effective
constitutes your agreement to pay the changed amount. If you do not
agree to the new prices, please cancel your subscription, change your
subscription plan to the Free version or Close Your Account.
V. No Refunds for Subscriptions
You may cancel your account at any time, however, except where
prohibited by law. There are no refunds for any unused time on a
subscription, any license or subscription fees for any portion of the
Service, any content or data associated with your account, or for
anything else. Upon canceling any features, your subscription will be
valid and you will retain access to the features until the start of your
then-current paid period is completed. For example, if you purchase an
annual subscription and cancel it two months into the year, you will not
receive a refund for the remaining portion of the year, but will instead
enjoy the features for the remaining ten months that you have already
paid for.
vi. Taxes
All information that you provide in connection with a subscription
purchase for the Service must be accurate, complete and current. You
agree to pay all charges incurred by users of your credit card, debit
card or other payment method used in connection with a subscription of
the service at the prices in effect when such charges are incurred. You
will pay any applicable taxes, if any, related to any such purchases or
transactions.
12. Intellectual Property Rights
Our intellectual property
We are the owner or the licensee of all intellectual property rights
in our Services, including all source code, databases, functionality,
software, website designs, audio, video, text, photographs, and graphics
in the Services (collectively, the "Content"), as well as the
trademarks, service marks, and logos contained therein
(the "Marks").
Our Content and Marks are protected by copyright and trademark laws
(and various other intellectual property rights and unfair competition
laws) and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services "AS
IS" for your personal, non-commercial use only.
13. Closing Your Account or Cancelling Your Subscription
You may cancel your account on the app by Deleting your account on
the Mobile Software. Please go to the Main Menu, then Account Settings
then Account Management then Delete Account. In general, your account
will be canceled within 5 business days of your Deletion request.
Please note that this will not stop auto charging of your card
for a subscription. If you signed up on the Google Play or Apple Store,
you need to cancel your recurring payments within those app stores to
avoid future charges. If you signed up on Serendipity.app, please choose
the FREE Subscription service and auto-charging will stop.
Cooling-Off Period for Consumers in EU, EEA & UK
If you are a consumer based in the European Union, European Economic
Area, or United Kingdom, you have an automatic legal right to withdraw
from contracts for purchases of paid subscriptions within fourteen (14)
days from the date of purchase. Should you wish to withdraw from your
subscription that was purchased on Apple Store or Google Play store,
please contact Apple or Google with your request. If your subscription
was made on Serendipity.app, please message us on the Contact Us page or
email support@serendipity.app with
the following information:
Your full name
Your subscription order number
The email address and phone number used to sign up for your
account
The subscription you signed up and your request to
cancel
Date of request to withdraw from the contract.
14. No Professional Advice
If the Service provides professional information (e.g. medical or
legal), such information is for informational purposes only and should
not be construed as professional advice. No action should be taken based
upon any information contained in the Service. You should seek
independent professional advice from a person who is licensed and/or
qualified in the applicable area.
15. Privacy
We care about the privacy of our Users. Please read our Privacy Policy for
information on how we collect, use and disclose information about you,
including device data, location, sensory, motion and location data. You
consent to the collections, uses and disclosures of your personal
information for the purposes described in our Privacy Policy.
16. Security
Company cares about the integrity and security of your personal
information. However, we cannot guarantee that unauthorized third
parties will never be able to defeat our security measures or use your
personal information for improper purposes. You acknowledge that you
provide your personal information at your own risk.
In addition (if ever applicable), note that there are risks,
including but not limited to the risk of physical harm, of dealing with
strangers, foreign nationals, underage persons or people acting under
false pretenses. You assume all risks associated with dealing with third
parties with whom you come in contact through the Website and Mobile
Software. There is no agency agreement of any kind made between any
third party and the Company.
17. Third-Party Links
The Service may contain links to third-party websites, advertisers,
services, special offers, or other events or activities that are not
owned or controlled by Company. Company does not endorse or assume any
responsibility for any such third-party sites, information, materials,
products, or services. If you access a third-party website from the
Service, you do so at your own risk, and you understand that this
Agreement and Company’s Privacy Policy do not apply to your use of such
sites. You expressly relieve Company from any and all liability arising
from your use of any third-party website, service, or content.
Additionally, your dealings with or participation in promotions of
advertisers found on the Service, including payment and delivery of
goods, and any other terms (such as warranties) are solely between you
and such advertisers. You agree that Company shall not be responsible
for any loss or damage of any sort relating to your dealings with such
advertisers.
18. Indemnity
This section does not apply to consumers who are resident in the UK,
EU, EEA or any other jurisdiction where this indemnity is not allowable
under applicable law. To the extent permitted by applicable law, you
agree to defend, indemnify and hold harmless Company and its
subsidiaries, agents/mandatories, licensors, managers, and other
affiliated companies, and their employees, contractors, agents, officers
and directors, from and against any and all claims, damages,
obligations, losses, liabilities, costs or debt, and expenses (including
but not limited to attorney’s fees) arising from: (i) your use of and
access to the Service, including any data or content transmitted or
received by you; (ii) your violation of any term of this Agreement,
including without limitation your breach of any of the representations
and warranties herein; (iii) your violation of any third-party right,
including without limitation any right of privacy or Intellectual
Property Rights; (iv) your violation of any applicable law, rule or
regulation; (v) any claim or damages that arise as a result of any of
your User Content or any User Content or other information that is
submitted via your account; or (vi) any other party’s access and use of
the Service with your unique username, password or other appropriate
security code.
19. No Warranty
Note, if the law of the country where you live does not allow for the
disclaimer of certain warranties provided in this Section, those
disclaimers shall not apply to you to the extent prohibited.
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. USE
OF THE SERVICE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND,
WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
PRIVACY, SECURITY, ACCURACY, TIMELINESS, QUALITY, OR NON-INFRINGEMENT.
No advice or information, whether oral or written, obtained by you from
Company or through the service will create any warranty not expressly
stated herein. Any legal challenge to the validity of these disclaimers
must be brought strictly in accordance with the Los Angeles County forum
selection rules set forth in Section 23. WITHOUT LIMITING THE FOREGOING,
COMPANY, ITS SUBSIDIARIES, ITS AFFILIATES, AND ITS LICENSORS DO NOT
WARRANT THAT: (I) THE SERVICE OR RESULTS THAT ARE OBTAINED FROM USE OF
THE SERVICE (E.G., DATA, INFORMATION, LOCATION, SPEED OF TRAVEL,
ETC.)WILL BE ACCURATE, RELIABLE, ERROR-FREE OR CORRECT; (II) THE SERVICE
OR RESULTS THAT ARE OBTAINED FROM USE OF THE SERVICE WILL MEET YOUR
REQUIREMENTS; (III) THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME
OR LOCATION, TIMELY, UNINTERRUPTED OR SECURE; (IV) ANY DEFECTS OR ERRORS
WILL BE CORRECTED; OR (V) THE SERVICE IS FREE OF VIRUSES OR OTHER
HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH
THE USE OF THE SERVICE IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE
SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR MOBILE
DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD OR YOUR USE OF
THE SERVICE. COMPANY DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME
RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A
THIRD PARTY THROUGH THE SERVICE OR ANY HYPERLINKED WEBSITE OR SERVICE,
AND COMPANY WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION
BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
20. Limitation of Liability
If the law of the country where you live does not allow for the
disclaimer of certain warranties provided in this Section, those
disclaimers shall not apply to you to the extent prohibited.
THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. THE
DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY UNDER THIS
AGREEMENT WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL
COMPANY, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS OR
LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL,
SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT
LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER
INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE,
THIS SERVICE. UNDER NO CIRCUMSTANCES WILL COMPANY BE RESPONSIBLE FOR ANY
DAMAGE, LOSS OR INJURY RESULTING FROM HACKING, TAMPERING OR OTHER
UNAUTHORIZED ACCESS OR USE OF THE SERVICE OR YOUR ACCOUNT OR THE
INFORMATION CONTAINED THEREIN. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, COMPANY ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY
(I) ERRORS, OMISSIONS, MISTAKES, OR INACCURACIES FROM THE SERVICE OR
RESULTS THAT ARE OBTAINED FROM USE OF THE SERVICE (E.G., DATA,
INFORMATION, LOCATION, SPEED OF TRAVEL, ETC.); (II) PERSONAL INJURY,
DEATH, OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR
ACCESS TO OR USE OF OUR SERVICE; (III) ANY UNAUTHORIZED ACCESS TO OR USE
OF OUR SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN;
(IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE
SERVICE; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE
TRANSMITTED TO OR THROUGH OUR SERVICE BY ANY THIRD PARTY; (VI) ANY
ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS
A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR
OTHERWISE MADE AVAILABLE THROUGH THE SERVICE; (VII) USER CONTENT OR THE
DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY; AND/OR
(VIII) ANY ACTION OR INACTION OF THIRD PARTIES. IN NO EVENT SHALL
COMPANY, ITS AFFILIATES, AGENTS/MANDATORIES, DIRECTORS, EMPLOYEES,
SUPPLIERS, OR LICENSORS BE LIABLE TO YOU OR ANY USER FOR ANY CLAIMS,
PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS IN AN
AMOUNT EXCEEDING THE AMOUNT YOU PAID TO COMPANY HEREUNDER IN THE SIX
MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.
THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED
LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR
ANY OTHER BASIS, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE
FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. SOME
STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS AGREEMENT GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE. THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF
LIABILITY UNDER THIS AGREEMENT WILL NOT APPLY TO THE EXTENT PROHIBITED
BY APPLICABLE LAW.
All legal actions arising with respect to the Services shall, unless
prohibited by applicable law, be barred unless written notice thereof is
received by Serendipity, within one year from the date of the event
giving rise to such legal action.
The Service is controlled and operated from facilities in the United
States and are available for use in certain other countries where the
Serendipity App is being shown on the Apple App Store and Google Play
Store. Company makes no representations that the Service is appropriate
or available for use in other countries. Those who access or use the
Service from other jurisdictions do so at their own volition and are
entirely responsible for compliance with all applicable local laws and
regulations, including but not limited to export and import regulations.
You may not use the Service if you are a resident of a country embargoed
by the United States, or are a foreign person or entity blocked or
denied by the United States government. Unless otherwise explicitly
stated, all materials found on the Service are solely directed to
individuals located in the United States and other countries where the
app is being shown on the Apple App Store and Google Play Store.
In no event shall Serendipity App Inc., its directors, or partners be
liable for any indirect, incidental, punitive, or consequential damages
resulting from data breaches, server downtime, location inaccuracies, or
data broker processing. Our total liability to you for any claims
arising out of this agreement or your use of the app shall not exceed
$100 USD (or the total amount you have paid us in the last 12 months,
whichever is greater.
21. As-Is Data Broker Processing Indemnification
While Serendipity mandates strict data protection contracts with
authorized downstream partners, we do not own, control, or operate
third-party data brokers or advertising networks. We explicitly disclaim
all liability for any independent data breaches, data mishandling, or
unlawful profiling executed by external third-party buyers after data
transfer has occurred in accordance with your explicit in-app
consent.
22. Not a Replacement for Emergency Services
Serendipity is not an emergency response application. The Service
relies entirely on third-party mobile network connectivity, device
battery power, and commercial GPS hardware. We do not guarantee
real-time delivery of alerts. Serendipity does not dispatch emergency
services (such as 911, police, or medical responders) and is never a
substitute for official emergency response channels. You use this
application entirely at your own risk.
23. Governing Law, Jurisdiction, and Venue
A. Governing Law
You agree that: (i) the Service shall be deemed solely based in
California; and (ii) the Service shall be deemed a passive one that does
not give rise to personal jurisdiction over Company, either specific or
general, in jurisdictions other than California. This Agreement, and any
dispute, claim, or controversy arising out of or relating to your use of
the Service or our privacy practices, shall be governed by, and
construed in accordance with, the internal substantive laws of the State
of California, United States of America, without respect to its conflict
of laws principles. The application of the United Nations Convention on
Contracts for the International Sale of Goods and the Uniform Computer
Information Transaction Act (UCITA) are expressly excluded from these
terms.
B. Forum and Venue Selection
You and Company explicitly agree that any and all disputes, lawsuits,
legal proceedings, or claims arising out of or in connection with this
Agreement or the Service shall be commenced and prosecuted exclusively
in the State or Federal courts located in the County of Los Angeles,
State of California, USA. You and Company hereby irrevocably consent to,
and waive all defenses of lack of personal jurisdiction, improper venue,
and forum non conveniens with respect to venue and jurisdiction in such
state and federal courts located in Los Angeles County.
C. Waiver of Class Action
ALL CLAIMS AND LEGAL ACTIONS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL
CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS
ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER
REPRESENTATIVE PROCEEDING OF ANY KIND (Terms of S... pp. 18-19). YOU
AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND COMPANY ARE EACH
EXPLICITLY WAIVING THE RIGHT TO A TRIAL BY JURY FOR ANY CLAIM BROUGHT IN
A COURT OF LAW, AND WAIVING THE RIGHT TO PARTICIPATE IN A CLASS ACTION,
COLLECTIVE ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.
D. Statute of Limitations
In no event shall any claim, lawsuit, action, or proceeding brought by
either Party related in any way to the Services be commenced more than
one (1) year after the cause of action arose. Any action not filed
within one (1) year shall be permanently barred.
24. Electronic Communications, Transactions and Signatures
Visiting the Services, sending us emails, and completing online forms
constitute electronic communications. You consent to receive electronic
communications, and you agree that all agreements, notices, disclosures,
and other communications we provide to you electronically, via email and
on the Services, satisfy any legal requirement that such communication
be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES,
CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF
NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY
US OR VIA THE SERVICES. You hereby waive any rights or requirements
under any statutes, regulations, rules, ordinances, or other laws in any
jurisdiction which require an original signature or delivery or
retention of non-electronic records, or to payments or the granting of
credits by any means other than electronic means.
25. General
A. Assignment.
This Agreement, and any rights and licenses granted hereunder, may
not be transferred or assigned by you, but may be assigned by Company
without restriction. Any attempted transfer or assignment in violation
hereof shall be null and void.
B. Notification Procedures and Changes to the Agreement.
Company may provide notifications, whether such notifications are
required by law or are for marketing or other business-related purposes,
to you via email notice, written or hard copy notice, or through posting
of such notice on our website or mobile application, as determined by
Company in our sole discretion. Company reserves the right to determine
the form and means of providing notifications to our Users, provided
that you may opt out of certain means of notification as described in
this Agreement. Company is not responsible for any automatic filtering
you or your network provider may apply to email notifications we send to
the email address you provide us. Company may, in its sole discretion,
modify or update this Agreement from time to time, and so you should
review this page periodically. When we change the Agreement in a
material manner, we will update the ‘last modified’ date at the bottom
of this page. Your continued use of the Service after any such change
constitutes your acceptance of the new Terms of Use. If you do not agree
to any of these terms or any future Terms of Use, do not use or access
(or continue to access) the Service and be sure to Delete your account
and then delete the app from your phone.
C. Entire Agreement/Severability.
This Agreement, together with any amendments and any additional
agreements you may enter into with Company in connection with the
Service, shall constitute the entire agreement between you and Company
concerning the Service. If any provision of this Agreement is deemed
invalid by a court of competent jurisdiction, the invalidity of such
provision shall not affect the validity of the remaining provisions of
this Agreement, which shall remain in full force and effect.
D. No Waiver.
No waiver of any term of this Agreement shall be deemed a further or
continuing waiver of such term or any other term, and Company’s failure
to assert any right or provision under this Agreement shall not
constitute a waiver of such right or provision.
E. Contact.
Please contact us support@Serendipity.app with any questions
regarding this Agreement.
This Agreement was last modified on July 1, 2026.
F. Language.
You and Company have each expressly requested and required this
Agreement and all documents that relate hereto be drawn up in the
English language, and that the English language version of this
Agreement shall prevail in the case of any discrepancies between it and
a version in any other language.